These kind words say it all

Written on Friday 1st July 2016

 

Dear Conway

You should be very proud of all your staff, whatever their role.  Throughout Geoff Cornell’s illness and death your staff dealt with Geoff and Mary with care, compassion, understanding and gentleness.  But what has touched Phil  is the way that it has extended to us too.  They were sensitive, thoughtful at every visit, feeding us, making us cups of tea at all sorts of times, looking after us too throughout the 2 weeks Geoff was so ill.  We have experience of other care home situations, but your staff are a credit to Ashfields. Care staff, Kitchen staff, Management too.  It made a huge difference to us.

Liz and Phil Cornell

 

Thank you to all the staff at Ashfields who cared for Richard during the last few days of his life.  Our heartfelt thanks for all you have done

Pamela, Marc, Andy, Carol, Craig and Robert (Koch)

 

Dear Conway

We have not met but I would like to pass on my thanks to you and everyone at Ashfields who looked after my mum Patricia, for her last few months.  Although she was not able to enjoy the facilities, I feel she was well cared for and looked after, which was a great comfort.

 

Best Regards

Patrick Nelson

 

To all Ashfields staff

Phil and I would like to say a very personal thank you to all of you during Geoff’s illness and death.  It was a difficult time for all of us as a family, but over the 2 weeks Geoff was too ill, you showed Geoff such care and compassion in the way you looked after him, retaining his dignity at all times.  You were so considerate with Mary too and the focus was never just Geoff.  But in addition you showed compassion, care and thoughtfulness to Phil and I which will always remain with us from a kind word, as “are you ok?” to plentiful offers of drinks (even decaf tea!), biscuits, to feeding us at short notice when we needed to stay.  It has been a blessing to build relationships with you as a staff through an emotionally and physically exhausting time.  Your sensitivity, understanding touched us both.

Thank you

with love from us both, Liz and Phil Cornell 

 

To the Managers, Doctors and all the staff

Thank you for everything

all the care and all you did for Uncle Geoff and the care and love you are still giving to Auntie Mary and family

from Cynthia B